Wholesale
Order Processing Specialists: Keeping Wholesale Orders Moving
A wholesale buyer sends a revised purchase order just as another customer asks whether their shipment is ready. The sales team needs to keep selling, but someone must reconcile quantities, delivery details and the latest order version. This is the kind of handoff we discuss when a wholesaler needs an order processing specialist.
An illustrative staffing scenario from Continental's perspective—not a report of a specific customer engagement.
01
How we build the role around the need
We begin with the journey from purchase order to shipment. Your team shows us where orders arrive, which fields are required and who approves changes. We build the candidate profile around accurate entry, attention to detail and familiarity with your order system—not simply someone who can answer email.
02
What the working day can look like
The specialist enters approved orders, checks missing customer or product details and tracks acknowledgements. If a buyer requests a change, they record it and send it to the person who can approve it. Shipment updates come from your warehouse or logistics team rather than assumptions about stock.
03
How we support the handoff
We agree on a shared list of orders awaiting information, approval or dispatch. Your sales team can review exceptions while routine administration has a dedicated owner. The aim is to make the next action visible without asking salespeople to reconstruct every email thread.
04
What stays with your team
Pricing exceptions, credit terms, substitutions and delivery commitments stay with your authorized team. Tell us your order volume, peak periods and software before assigning the workload.
05
Discuss this role with Continental
Tell us your working hours, systems and the tasks you want a order processing specialist to cover. We can discuss a candidate profile and your review process, with our headline staffing rate of $7 per hour.