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Industries & roles

Who We Help

From wholesale design teams to legal support and customer service, explore the work behind each industry and the roles we can build around it.

Explore role stories

24 industry guides

01 · Wholesale

How Wholesale Companies Build Their Back Office and Design Teams at $7 per Hour

Back office, admin and design staffing for wholesale clothing, toy and appliance companies — packaging, product, fashion and industrial designers at $7 per hour.

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02 · Law Firms

Litigation Support, Paralegals and Data Teams for Law Firms at $7 per Hour

Staffing for law firms: litigation support, paralegals, data analysts and data entry specialists at $7 per hour from Continental Communications Solutions.

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03 · Service Businesses

Customer Service Reps for Medical Offices, Locksmiths, Plumbers and More

Bilingual customer service representatives for medical offices, locksmiths, plumbers and other service businesses at $7 per hour.

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04 · Real Estate & Property Management

Property Management Virtual Assistants: Leasing, Tenant Calls and Transaction Support

Plan remote administrative support for property managers and real estate teams: tenant enquiries, maintenance coordination, listings and transaction paperwork.

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05 · Restaurants & Food Service

Restaurant Back Office Staffing: Reservations, Catering Enquiries and Office Support

A guide to remote restaurant office support for reservations, catering enquiries, vendor paperwork and customer follow-up—not kitchen or on-site service staffing.

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06 · Home Services & Field Service

Remote Dispatch and Customer Service Support for HVAC, Plumbing and Home Services

Organize call answering, job scheduling, dispatch coordination and customer follow-up for home service businesses, from HVAC and plumbing to locksmiths and cleaning.

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07 · E-Commerce & Online Retail

E-Commerce Customer Service and Marketplace Back Office Support

Plan customer support, product catalogue updates, order tracking and returns administration for online retailers and marketplace sellers.

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08 · Healthcare & Medical Practices

Medical Virtual Assistants: Appointment Scheduling and Practice Administration

Explore non-clinical medical virtual assistant roles for appointment scheduling, patient calls and practice administration, with privacy and access questions to resolve first.

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09 · Construction, Architecture & Engineering

Construction and Architecture Back Office Support: Project Records and Coordination

Remote project administration for contractors, architecture and engineering firms: document control, scheduling, supplier follow-up and drawing-file organization.

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10 · Accounting & Financial Services

Back Office Support for Accounting Firms, Bookkeeping Teams and Financial Services

Organize document collection, transaction entry and client follow-up for accounting, tax, payroll and lending teams without delegating professional financial advice.

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11 · Insurance Agencies & Brokerages

Insurance Agency Back Office Support: Renewals, Client Calls and Claims Paperwork

Remote administrative roles for insurance agencies: renewal reminders, document collection, client enquiry routing and claims status follow-up.

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12 · Transportation, Logistics & Supply Chain

Logistics Back Office Staffing: Shipment Tracking, Freight Paperwork and Dispatch Support

Plan remote logistics office roles for shipment updates, freight documents, dispatch coordination and customer enquiries across transport and fulfilment businesses.

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13 · Hotels, Hospitality & Travel

Hospitality Guest Support: Reservations, Travel Enquiries and Vacation Rental Administration

Remote guest communication and reservation administration for hotels, travel businesses and vacation rental managers, with clear on-site handoffs.

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14 · Automotive Services & Dealerships

Automotive Customer Service Staffing: Service Bookings, Enquiries and Office Support

Remote customer communication and administrative support for dealerships, repair shops, rental businesses, towing providers and automotive parts distributors.

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15 · Marketing, Advertising & Creative Agencies

Remote Support for Creative Agencies: Design Production and Client Coordination

Plan design production, account coordination and campaign administration roles for marketing, advertising, branding and creative agencies.

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16 · Technology, Software & IT Services

SaaS and Technology Support Staffing: Customer Enquiries, Onboarding and Ticket Triage

Define remote customer support, onboarding administration and ticket triage roles for software, SaaS and IT service companies without assuming engineering or security expertise.

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17 · Recruiting, Staffing & Human Resources

Recruiting and HR Administrative Support: Candidate Records and Interview Coordination

Remote recruiting administration for candidate research, interview scheduling, applicant records and HR paperwork under your hiring team's direction.

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18 · Education & Training

Education Administrative Support: Enrolment Enquiries, Scheduling and Student Records

Plan remote administration for schools, training providers and online education businesses: enquiry handling, course scheduling and approved student records.

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19 · Manufacturing & Industrial Companies

Manufacturing Back Office Support: Orders, Supplier Follow-Up and Production Records

Remote administrative support for manufacturers: order records, purchasing paperwork, supplier communication and production documentation.

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20 · Retail & Multi-Location Businesses

Retail and Franchise Back Office Support: Store Records and Customer Communication

Remote administrative roles for retailers and multi-location businesses: customer enquiries, inventory records, appointment booking and location reporting.

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21 · Specialized Businesses & Organizations

Administrative Support for Nonprofits, Membership Organizations and Specialized Businesses

Scope remote enquiry handling, recordkeeping and scheduling for specialized businesses and organizations, with clear boundaries around regulated or sensitive work.

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22 · Wholesale Design · Apparel

Fashion and Technical Design Support for Apparel, Footwear and Accessories Companies

Define fashion and technical design support for clothing, footwear and accessories brands: collection briefs, tech packs, specifications and sample revision records.

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23 · Wholesale Design · Consumer Products

Product and Industrial Design Support for Toy, Appliance and Electronics Companies

Plan product and industrial design roles for toys, appliances and consumer electronics: concept development, product documentation and sample feedback.

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24 · Wholesale Design · Packaging

Packaging Design Support for Beauty, Food, Jewelry and Consumer Goods Brands

Scope packaging design and production artwork roles for consumer brands: labels, retail packaging, product variations and manufacturer handoffs.

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